Yahoo! To Start Aiding Small Business with Online Marketing
- May 2, 2012
On May 2, 2012, Yahoo! Small Business launched a new marketing tool for businesses called the Marketing Dashboard. This tool should prove to be a great resource for small businesses looking to enhance, create or improve their online presence. Theoretically, the tool should help them discover the marketing opportunities they were missing out on and how they can control and improve how they are seen online. Read more…
Why Employee Training is Vital to Creating a Strong Business
- March 8, 2012
Most people have had a job at one point or another where they may have felt like they weren’t being trained properly (or at all), inevitably causing their performance to suffer. This could lead to their termination, or so much frustration that they eventually quit. It is typically less expensive to retain employees, rather then hire new ones, so as a business owner, you must do everything possible to keep your employees happy and thriving. Employee development is a perfect way to do that.
Here are five ways in which taking the time and investing the money to properly train employees can positively impact your business:
Landing the Client: Do’s & Don’ts
- March 3, 2012
Business meetings tend to end in either a new client, or a failed attempt & multiple lost hours of sleep, so planning can be very stressful. Regardless of the type of business that you work in, presenting your ideas for any type of project, product or service to a client can be very nerve wrecking. Arming yourself with a few tips to “Wow!” the client without alienating them in any way is the best way to feel confident and allow the meeting to flow positively.
Here are some Do’s & Don’ts to help get you started:
Four Personalization Mistakes to Avoid
- July 26, 2011
The new rage on the Internet has been the personalization of web pages, everything from recommended reads on NYTimes.com to song recommendations on Pandora. Personalization has taken over the Internet, and gone from a privilege to an expectation. While it may not be hard to create the personalization experience, you can hinder the process by making the following four mistakes:
Read more…
How to Handle Customer Complaints for Dummies
- November 12, 2010
All small business owners have to come to terms with the fact that they will eventually have to deal with customer complaints from time to time. You may not mean to make a mistake, but some times they just happen. No one is perfect, and we all have our slip-ups. All we can do is learn from it, and try to handle it in the most effective as well as professional way possible. Even if it isn’t your fault, you still need to make sure your customers are always satisfied. Miami Web Design Pro knows how difficult it may be to handle customer complaints, but here are a few tips to handling those sticky situations. We want our customers, and your customers, to be happy with their experience, we want them to continue coming back for more, and we want them to rave about us, and you, to their friends.
